Insights from literature and the humanities are particularly valuable when trying to understand behaviour that doesn't seem to make sense in a classic economic analysis. Examples of people being confusing in the world of business abound, whether dealing with colleagues, partners or customers. ...
As a way of approaching complex reflection, nothing beats the fragility, the openness, and the contradictory nature of the literary text.
A more sustainable business is surely a more human business. If we continue to ignore human complexity, and human motivations beyond profit, eventually people will turn their backs on commerce. It is already starting to happen."
More: http://www.guardian.co.uk/sustainable-business/blog/what-can-literature-teach-about-business
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